The Helpdesk number is +61 2 9351 6000. Phone lines are open from 8:00am to 9:00pm Monday - Friday.
By Email
The Helpdesk can be sent email at
We will endeavour to reply as soon as possible. However, due to the high volume of messages being recieved, a delay of a number of days may be experienced before a reply is emailed to you. For urgent matters, we recommend that you call the number above.
By fax
The Helpdesk fax number is +61 2 9351 6004.
By mail
The Helpdesk mailing address is:
ICT Helpdesk
C/O Merewether Building H04
University of Sydney NSW 2006 Australia
In Person
Use this map to find the Access Labs. Please note that the Helpdesk has recently relocated and is no longer able to provide in person assistance, the map will shortly be updated to reflect this.
