The Helpdesk number is +61 2 9351 6000. During semester the phone lines are open from 8:00am to 9:00pm Monday - Thursday, and from 8:00am to 7:45pm on Friday.
Outside of semester the phone lines are open from 8:00am to 6:00pm Monday - Friday.
By Email
The Helpdesk can be sent email at
We will endeavour to reply as soon as possible. However, due to the high volume of messages being recieved, a delay of a number of days may be experienced before a reply is emailed to you. For urgent matters, we recommend that you call the number above.
By fax
The Helpdesk fax number is +61 2 9351 6004.
By mail
The Helpdesk mailing address is:
ICT Helpdesk University Computing Centre H08 University of Sydney NSW 2006 Australia
