Electronic Forms
- UniKey Accounts
- Administration Systems
- Telecommunications - Landlines
- Telecommunications - Mobiles
- FileMaker Assistance
A number of electronic forms have been setup to allow users to submit forms electronically rather than by fax. The UniKey login that these forms require enables us to ensure that only appropriately authorised requests are completed (even more so than with signed paper requests).
The following forms can be submitted electronically. Once submitted you should receive a job number for your request via email within 20 minutes. If you would like to check on the status of the request contact the Helpdesk by phone or email and quote this job number.
Request a role based account
This form requests the creation of role-specific UniKey accounts. Please ensure that a role specific email alias will not suffice before completing and sending this form.
New UniKey Account
This form allows support staff to request the creation of new Unikey Accounts for staff members, contractors, or persons affiliated with the University.
Please note that all permanent and contract staff have UniKey accounts created automatically for them once they are registered in the HR System.
Reset My Citrix password, SecurID PIN, PeopleSoft or Onestop password
This form allows users of University Administration Systems (e.g. Finance, Peoplesoft HR, Flexsis) to request a reset of their Citrix password, SecureID pin, PeopleSoft or Onestop password. A Helpdesk staff member will contact you by phone once this request has been completed.
PeopleSoft Financials Access
Hyperion Access
Access to PeopleSoft Finance and Hyperion is provided to authorised personnel who have completed appropriate training. For information about training visit the University of Sydney Finance webpages
New Records Online User
Records Online provides University Staff access to the Records Management Services database, also known as TRIM.
Disconnect an existing phone extension
This form requests the disconnection of an existing connected phone extension.
New phone extension
This form requests the installation of one or more new phone ports or the activation of an existing deactivated port.
Relocate an existing phone number
This form requests the migration of an existing University extension number to another physical location.
Other Telecoms Request
This form allows the electronic lodgement of miscellaneous telecoms work (such as changes to billable account codes for extensions). Generally this form should only be used if you are directed to it via the Telecommunications team or the Helpdesk.
Phone Faults
This form allows the electronic lodgement of any Phone Faults for Landline Extensions around the University.
Request a quote on a mobile handset
This form may be used to request a quote and check the availability on mobile handsets.
New mobile handset with a new mobile number
Staff members may request a new mobile handset with a new number using this form.
New mobile handset and transfer of existing mobile number
This form can be used to request a new mobile handset and arrange to have an existing mobile number transferred to University ownership.
Replacement mobile handset
Staff members may request a new mobile handset for an existing, University owned mobile number using this form.
New mobile number for an existing handset
This form is suitable for staff members who need to request a new mobile number for an existing University owned phone.
Transfer an existing mobile number to the University
Staff members may use this form to request that an externally owned mobile phone number be transferred to be managed by the University.
For any assistance to FileMaker and its services, please use the FileMaker Assistance Request form.