Master User Tools

There are 2 ways to pay for a UniKey account:

1. Personally in advance (see Your Account tab under Staff or Students)
2. By account code, at the end of the month

If an account is paid by account code then it is in a billing group, and every billing group has a Master User, who has been given delegation by the Head of Department to manage the charges to that account code.

A Master User then has power over what option the accounts in their group has, and has been given special tools to manage things like passwords and email alias, see below.

Use this tool to check the balance on a group that you are the master user for.
You will need to have your Unikey Login and Password, the group name, and the month that you want the charges for.
The balance will be broken down by login.

This tool will also show the details and members of the group.


Account Balance

You use this tool to change the options on individual accounts in your group. As these are paid for by the department individuals are not able to change these options themselves.

Before continuing make sure you have your Unikey Login and Password, and the Login of the account you want to change.

Change Account Options

You can use this tool to change the password of people in your group.
This saves them from having to visit an Access Lab or receive a new password in the mail from the Helpdesk.
Before changing a password, please establish the person is who they say they are, either through photo ID or personal knowledge.

Before you continue make sure that you have your UniKey login and password, and the Login of the account you want to change the password on.

Change Password

Some groups have their own email domains hosted through Central IT.
You can use this tool to make it the default email alias for your group members.

Before you use this tool make sure you have your UniKey login and Password and group name.

Manage Email Aliases

Some positions have a high turn over of staff and so the role needs an account rather than the person in the position.

This is called a role based account. To apply for a role based account complete the Electronic form below.

Role Based Account Application Form

Not all role based accounts will be granted, it must be proved that there is a genuine need which can not be filled with another option such as email alias, or distribution list.

Support staff may request the creation of new Unikey Accounts for staff members, students, or persons affiliated with the University via the Online Web form

New UniKey Account